Introducing AI Solutions: A New Category of AI Agents in the Caspio Marketplace

Today, Caspio is announcing AI Solutions, a new category in the Caspio Marketplace, and a major step forward in Caspio’s AI strategy. The agents in this category target high-cost, high-stakes operational functions that consume headcount and after-hours coverage in nearly every organization.

Three AI Agents. Three always-on jobs. One managed platform.

The AI Solutions category opens today with:

• Live AI Agent: an embeddable AI agent that answers every question, in any language, 24/7.
• Respond AI Agent: an always-on response automation pipeline that drafts every structured request, from discovery to delivery.
• Listener AI Agent: an always-on AI social listening and brand intelligence service that catches every brand signal worth your team’s time, in minutes.

All three are tuned to your operation, configured to your brand, and delivered as a managed service on Caspio’s low-code platform, which is independently certified for HIPAA and SOC 2 Type II every year.

Meet Live AI Agent

Live AI Agent is an embeddable AI customer support agent that answers customer questions instantly, grounded in your knowledge base, in the visitor’s language, and hands off to a human in one click when the moment calls for it.

One widget delivers chat, voice, and lifelike video avatar modes, with the visitor’s language auto-detected across dozens of languages. Every answer cites its sources. When the answer isn’t in the knowledge base, the agent says so and offers a one-click handoff, with the full transcript passed to your live-agent tool. Deployment is one script tag, with no backend integration on the host site.

Beyond customer support, teams also use Live AI Agent for sales assistance, employee onboarding, internal help desks, interactive product demos, and training and education.

Meet Respond AI Agent

Respond AI Agent is an always-on pipeline that watches your source systems, retrieves the underlying documents, scores each item, drafts a response in the format your recipient expects, and hands the package to the right owner.

The pipeline runs in four stages. It discovers by continuously monitoring inboxes, portals, and intake queues, so nothing slips through. It retrieves the full request package, including amendments and Q&A, using purpose-built retrievers. It scores and assigns each item with a four-tier fit score and a plain-English rationale. And it drafts and delivers a near-ready first draft in the recipient’s required format, routed to the right owner via email or wherever your team works..

One pipeline, every response workflow your team has to run: RFPs, security questionnaires, grant applications, claims intake, vendor qualification, and legal RFI.

Meet Listener AI Agent

Listener AI Agent is an always-on social listening and brand intelligence service that monitors public conversation, scores every mention with AI for intent and sentiment, and delivers only the actionable signals to the right person on your team within minutes.

It captures tens of thousands of mentions a month from social platforms, forums, news, reviews, and search alerts, polling 24/7. An AI scoring layer filters every mention for relevance, intent, sentiment, and do-not-respond rules, so most raw mentions are filtered before anyone sees them. What remains reaches the assigned rep through your team’s preferred channels, with the original post, the score, the category, the sentiment, and a drafted response.

Beyond brand monitoring, teams also use Listener AI Agent for competitive intelligence, PR crisis early warning, product-launch pulse, influencer identification, and voice-of-customer into product.

Ready to Put AI to Work?

The new AI Solutions category is available in the Caspio Marketplace today. Talk to our team to find the AI Agent that fits your business, and book a consultation to see Live AI Agent, Respond AI Agent, or Listener AI Agent in action.