Learn how to build multi-device cloud apps. No experience required.
SIGN UP NOW
Start Your Free Trial in 30 Seconds
Low-Code Fuels National Energy Company
Learn to Build Caspio Apps for FREE
Caspio Powers Over 1 Million Applications
Hi, my name is Kim Graf. I’m the director of customer experience at Roost.
Roost is a home telematics company. We are primarily focused on the insurance industry. We sell our smart home devices to insurance companies, who then provide those to their policyholders, focusing on two things: loss mitigation and customer engagement via a co-branded mobile app.
As the director of customer experience, I’m responsible basically for anything that touches a customer. This includes end-user customers through a customer support organization and our B2B partners or our insurance partners. I work with these partners to launch programs that allow them to provide our smart home sensors to their customers.
I got involved with Caspio from a point of pain.
I was struggling like the hamster on a wheel trying to keep up with my workload as we launched our first partner. I had been dealing with data that was in different places, in different formats. I was consolidating from a CSV file on Dropbox, from Survey Monkey, and from the Excel spreadsheets of our partners. I needed to bring all that data together and make sense of it.
The Caspio platform allows us to get many different data sources into one location.
Caspio improves our processes in what I call our business to business to consumer (B2B2C) supply chain. It also allows us to easily create reports that our insurance company partners want to see.
I would say the best thing about the Caspio platform is the overall vision that it is a tool for business people. It allows a business person to solve a business problem without having to beg from an IT or engineering department.
I’m able to get my work done, and that fundamentally is the best thing about Caspio.
Another thing that I like is the customer support Caspio offers. I have never felt alone. I have never felt like, “Oh my gosh, I won’t be able to do this.” All I need to do is contact someone from the Caspio Support Team and I’ll get really great help.
I would recommend Caspio 100% without any hesitation. You’ll be amazed at what you can do in a very short period of time.
Share this post:
Caspio is the world’s leading cloud platform for building online database applications without coding. We are ranked a Leader in Low-Code Platforms by Forrester Research.
© 2021 Caspio, Inc. Sunnyvale, California. All rights reserved.
 => 106
 => 450
 => 52183
 => 445
 => 47809
 => 48906
 => 48898
 => 418
 => 425
 => 427
 => 2109
 => 2232
 => 2707
 => 298
 => 5091
 => 5007
 => 1558
 => 973
 => 3375
 => 2341
 => 2277
 => 1106
 => 2010
 => 728
 => 2023
 => 57886
 => 2249
 => 2611
 => 64204
 => 58652
 => 1563
 => 1570
 => 545
 => 539
Learn how forward-thinking executives are leveraging low-code platforms to bridge the IT skills gap.