How Hitachi Vantara Built Custom Service Management Tools With Caspio

Overview

In this video, Glen Lomond, strategist for the global partner organization at Hitachi, Ltd., shares insights on developing “as a service” practices for partners worldwide. He highlights Hitachi’s focus on data management, hybrid cloud, IoT and AI, as well as their strategic shift towards mid-market solutions.

Glen discusses Hitachi’s two-year journey as a Caspio customer, transitioning from Excel spreadsheets to web apps. He details the development of internal tools for the sales team’s pre-sales process, partner management and service management. These tools feature a central location with role-based control and approval processes, including a rate card calculator, significantly enhancing efficiency and collaboration across Hitachi’s operations in 160 countries.

You’ll learn:
  • How Hitachi Vantara boosted their internal team’s productivity with custom web apps
  • The importance of centralized, role-based tools in improving collaboration
  • Expert tips on enhancing app features and automating processes
  • The transformative impact of Caspio Professional Services on their operational efficiency
Listen to the Podcast

Stream the audio here. Also available on all major podcast networks.

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